Studio FAQ's

 

I am ready to book my session, what do I need to do now? Awesome!  You can call the studio, Monday - Friday to book your

session 972.877.4778.  Have your calendar ready so I can schedule your portrait session as well as your view & order session.

 

What payment methods do you accept?   cash, check, visa, mastercard, discover, american express & paypal (we also offer a no interest payment plan for portrait orders; upon request)

 

Do you photograph sessions in a studio or on location?  SP actually does both. The studio is located on our personal property behind our home.  Our metal building is remodeled for our camera room, dressing suite, prop storage and waiting area.  Plus, we have 4 acres of land that provide many creative outlets for shooting outdoors at our studio.  I also photograph families & high school senior sessions throughout the DFW area.  I work with each client to make sure their goals are being met for each and every session.

 

Do you offer Digital Images where I can print my images myself?  Yes, we sell digital images that include printing rights. We actually have several options for you; digital files come with our high end album purchase, wall portrait purchases or you can purchase them in a digital collection, or add them on as individual files with any print purchase. It’s totally up to you and your needs. 

 

What if I need to reschedule my session?  I totally understand that things happen and appointments need to be rearranged.  If you need to reschedule I just ask that you give me a 48 hour notice and go ahead and reschedule your appointment.  While my session fees are non-refundable, you may use it for a one-time reschedule.

 

When do I pay my session fee and what does this cover?  Your full session fee is due in order to book your appointment on our calendar.   Your session fee covers the time and talent of the photographer, my time in the studio to professionally prepare your images and your view and order session.  The session fee is non-refundable, but can be applied towards a rescheduled appointment.

 

Can I have my items shipped to me? Yes, of course.  However, all shipping and handling charges for your order will be added to

your invoice.

 

When do I get to see the images from my session and place my order?  The most important decisions in the portrait process occur during your view & order session.  I take great pride in providing my clients with a fun and interactive way to place your order.  When you schedule your portrait session, I will also schedule your view & order session for approximately 7-10 days after your portrait session.  It is very important that all decision makers be present during this time, as this is the time where your final decisions will be made on which images you are going to purchase.  The ordering session generally take about 1.5 to 2 hours (sounds like a long time, but it goes by so quickly).  At your view and order session I will show you a video of all your images and then go through the images one by one and help you select your favorite images. (all images are projected on a large screen for your viewing)  At this point I will work with you to select wall images, gift images, books, frames, etc.  We offer many print & product options.

 

How long does it take for me to get my order?  Orders are generally ready to pick up at the studio within 2 weeks of your order date.  However, if you have some custom design work that is going to be taking place, it can take as long as 3 to 4 weeks.  We always send out a proof to you via email for custom work and you have to sign a print approval form, before we can order.  So sometimes, this is a little more time consuming.

 

When is payment due for my order?  At the time your order is placed.  We do offer payment plans, upon request.  No Interest.

 

How long do you keep my files at your studio?  We keep all images/files for one year from the session date in our current computer system & backup system.  *once removed from our computer system your ordered images are stored on several backup hard drives for safe keeping.

 

What if I want to make a copy of my images?  All images remain the property of Deanna Lynn Belser via Specialty Photography and are protected by federal copyright laws.  Duplication in part or whole (whether by scanning or reprinting) is prohibited and will be prosecuted by law. However, if you purchased digital images you are granted printing rights for those images and can reprint those images for personal use.

 

Do you offer custom framing?  Absolutely! Specialty Photography offers a variety of custom frame options for you to select from.

Do you offer painted images?  Yes Absolutely!  You can select any wall portrait from your gallery to purchase and have it painted by us.  This is a one of kind heirloom keepsake for you and your family.  We will digital prepare your image for painting, hand paint your image digitally using corel painter and then we will get it printed.  After it is printed we will then add acrylics and protective sprays to enhance your finished painted image.

STUDIO LOCATION

Address:165 N. Armstrong Rd.

Venus, Texas 76084

Phone: 972-877-4778

Email:  deanna@specialtyphotography.biz

STUDIO HOURS
HELP
  • Twitter; Specialty Photography
  • Facebook; Specialty Photography
  • Pinterest; Specialty Photography
  • Instagram; specialty photography
  • You Tube; Specialty Photography
  • Google +; Specialty Photography

© 2018  SPECIALTY PHOTOGRAPHY; DEANNA L. BELSER

Call Us Now! 972-877-4778