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Specialty Photography » Custom Newborn & Maternity Photography Studio located in Venus Texas

Studio FAQ’s

Studio FAQ’s…

I am ready to book my session, what do I need to do now? Awesome!  You can call the studio, Monday – Friday to book your
session 972.877.4778.  Have your calendar ready so we can schedule your portrait session as well as your order appointment.

What payment methods do you accept?   cash, check, visa, mastercard, discover, american express & paypal

Do you photograph sessions in a studio or on location?  SP actually does both. The studio is located on our personal property behind our home.  Our metal barn/building is newly remodeled for our camera room, dressing suite, prop storage and waiting area.  Plus, we have 4 acres of land that provide many creative outlets for shooting outdoors at our studio.  We also photograph families & high school senior session throughout the DFW area.  We work with each client to make sure their goals are being met for each and every session.

Do you offer Digital Images where I can print my images myself?  Yes, we sell digital images that include print rights. We have several options available. Websize digital files come with all print collections through our awesome smart phone/table app. High resolution files can be purchased in a Digital Collection and/or by individual file. It’s totally up to you and your needs.

What if I need to reschedule my session?  I totally understand that things happen sometimes and appointments need to be rearranged.  If you need to reschedule I just ask that you give me a 48 hour notice and go ahead and reschedule your appointment.  While my session fees are non-refundable, you may use it for a one-time reschedule.

When do I pay my session fee and what does this cover?  Your full session fee is due in order to book your appointment on our calendar.   Your session fee covers the time and talent of the photographer,  staff time in the studio to professionally prepare your images and order session.  The session fee is non-refundable, but can be applied towards a rescheduled appointment.

Can I have my items shipped to me? Yes, of course.  However, all shipping and handling charges for your order will be added to your invoice.

When do I get to see the images from my session and place my order?  The most important decisions in the portrait process occur during your order appointment.  We take great pride in providing our clients with a fun and interactive way to place their order.  When you schedule your portrait session, we will also schedule your order appointment;  approximately 7-10 days after your portrait session.  It is very important that all decision makers be present during this time, as this is the time where your final decisions will be made on which images you are going to purchase.  The ordering appointment generally take about 1.5 to 2 hours (sounds like a long time, but it goes by so quickly).  At your order appointment we will showcase many products that you can feel & touch.  We can also showcase your images on any room in your home at the order appointment.  Just ask us how.  It’s pretty cool.  That way you see what it’s going to look like ahead of time and you get just the right size images for your home.

How long does it take for me to get my order?  Orders are generally ready to pick up at the studio within 2 weeks of your order date.  However, if you have some custom design work that is going to be taking place, it can take as long as 3 to 4 weeks.  We always send out a proof to you via email for custom work and you have to sign a print approval form, before we can order.

When is payment due for my order?  At the time your order is placed.  We do offer payment plans, upon request.  No Interest.

How long do you keep my files at your studio?  We keep all images/files for each calendar year in our current computer system & backup system.  *once removed from our computer system your ordered images are stored on several external hard drives.  We aim to keep files in archives for upto 5 years but honestly after that first year we can not provide a guarantee.

What if I want to make a copy of my images?  All images remain the property of Deanna Lynn Belser and Specialty Photography and are protected under federal copyright laws.  Duplication in part or whole (whether by scanning or reprinting) is prohibited and will be prosecuted by the full extent of the law. However, if you purchased digital images you are granted print rights for those images and can reprint those images for personal use.  For more information about copyright and image use; please contact the studio 972-877-4778 deanna@specialtyphotography.biz

What is a Wall Collection?  These are collections of images that truly make a statement on any wall.  It’s art for your home or office.  Usually these are printed as Canvas Gallery Wraps, but you can select to do the same groupings with framed portraits as well.  We offer many groupings and layout designs that we share with you at your order appointment. We love helping each client create one of kind displays for their home; using their favorite images.

Do you offer custom framing?  Absolutely! Specialty Photography offers a variety of custom frame options for you to select from.  We can help you create a custom look at your order appointment or you are welcome to bring your images in for an exclusive frame consultation and order appointment.

 

 

      

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